Shipping Policy
Last Updated: NOVEMBER 2025
At CookieMello, we’re committed to delivering your freshly baked happiness right to your doorstep — safely, quickly, and with love.
🕒 Processing Time
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All orders are processed within 1–2 business days after payment confirmation.
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Orders placed after 6 PM or on weekends/public holidays will be processed the next working day.
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Each batch of cookies is baked fresh to order — please allow time for quality preparation.
🚚 Shipping Time & Delivery
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Metro Cities: 2–4 business days
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Other Cities/Towns: 4–7 business days
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Delivery times may vary based on your location and courier partner serviceability.
📦 Shipping Charges
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Shipping charges (if applicable) will be shown at checkout before payment.
🌍 Delivery Partners
We use trusted delivery services such as Shiprocket, Bluedart, DTDC, and India Post to ensure timely and safe delivery.
❌ Order Delays
While we strive for punctual delivery, unexpected delays due to weather, festivals, or courier issues may occur.
We appreciate your patience and will keep you updated in such cases.
📬 Order Tracking
Once your order is shipped, you’ll receive a tracking link via email/SMS to monitor your delivery status in real time.
🍪 Packaging
All cookies are carefully packed in air-tight, food-safe packaging to preserve freshness and taste during transit.
📞 Need Help?
If you face any issues with your delivery, please reach out to our support team:
📧 hello@cookiemello.com
📞 +91-9279091400